Who we are
Eco Routes is an ecological consultancy operating across the Home Counties. We are the data controller for personal data collected through this website.
If you have any questions about this policy or how we handle your data, contact us at enquiries@eco-routes.co.uk.
What data we collect and why
We collect personal data only when you choose to submit one of the contact forms on this website. Depending on which form you use, this may include:
- Your name
- Your email address
- Your phone number (optional)
- Your organisation (optional)
- The nature of your enquiry
- Any information you include in your message
- A CV or resume, if you choose to upload one
We use this information solely to respond to your enquiry. We do not use it for marketing, and we do not sell or share it with third parties for commercial purposes.
The legal basis for processing this data is our legitimate interest in responding to enquiries from prospective clients and candidates (Article 6(1)(f) UK GDPR).
How your data is handled
Form submissions on this site are processed by Netlify, our web hosting provider, before being forwarded to our inbox. Netlify acts as a data processor on our behalf and stores form submission data on its servers, which are located in the United States. Netlify operates under appropriate data transfer safeguards. You can read Netlify's privacy policy at netlify.com/privacy.
How long we keep your data
We retain enquiry data for up to two years from the date of submission, or until you ask us to delete it — whichever comes first. CVs and application data are retained for up to one year unless you request earlier deletion.
Your rights
Under UK data protection law you have the right to:
- Access the personal data we hold about you
- Correct any inaccurate data
- Request deletion of your data
- Object to our processing
- Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, email us at enquiries@eco-routes.co.uk. We will respond within one month.
Cookies and tracking
This website does not use tracking cookies or third-party analytics by default. If we add analytics in future, this policy will be updated accordingly.
Complaints
If you have a concern about how we handle your personal data, you have the right to lodge a complaint with the UK's supervisory authority, the Information Commissioner's Office (ICO), at ico.org.uk.
Changes to this policy
We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of this website following any update constitutes acceptance of the revised policy.